Posts Tagged ‘update settings’

iPhone 4S Storing Numbers in Wrong Format

Wednesday, October 26th, 2011

My new Verizon iPhone 4S was showing incoming SMS messages with different numbers than incoming calls. I save my contacts with +1 (NNN) NNN-NNNN format so that I can call when roaming abroad without adding the US country code prefix. But SMS messages were coming in (NNN) NNN-NNNN which the phone didn’t match to the +1 version I’ve stored and I noticed that when I stored new numbers they were an odd NNNNNNNNNN form.

Anyway, I found a post that explained how to force an update from Verizon on the Apple Forum. It says:

  1. Open the Phone and dial *228. This is a Verizon over-the-air programming number.
  2. When the system answer press 1 for “Program or activate your phone”
  3. Wait for the call to disconnect. You should get a prompt stating something like, “Settings updated.”
  4. Open the Task Manager and kill the Phone, Message, and Contacts Applications
  5. Wait a few minutes (I waited 3 just to be extra safe)
  6. Open the Message App to verify the fix.

This fixed it.

My old iPhone was AT&T and I set up my new 4S by restoring from the old data. I’m not sure if that caused this problem but I’m glad it went away.